Privacy Policy
Last updated: March 24, 2026 · Effective immediately
1. Information We Collect
We collect information you provide directly, including your name, email address, and account credentials during registration. We also collect transaction data, wallet addresses, IP addresses, device information, and usage analytics. We may receive information from third-party identity verification services to comply with KYC/AML regulations.
2. How We Use Your Information
We use your information to provide, maintain, and improve our Services; process transactions and send related notifications; verify your identity and prevent fraud; comply with legal obligations; communicate with you about updates, security alerts, and promotional offers (with your consent); and generate aggregated, anonymized analytics to improve our platform.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform (payment processors, cloud infrastructure, analytics), law enforcement when required by law or valid legal process, regulatory bodies for compliance purposes, and in connection with a merger, acquisition, or sale of assets with appropriate safeguards.
4. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 for data in transit, multi-factor authentication, regular security audits, and penetration testing. While we strive to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide Services. Transaction records are retained for a minimum of 7 years to comply with financial regulations. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access and receive a copy of your personal data; rectify inaccurate or incomplete data; request deletion of your data (subject to legal retention requirements); restrict or object to certain processing activities; data portability in a machine-readable format; and withdraw consent at any time where processing is based on consent.
7. Cookies and Tracking
We use essential cookies for authentication and security, functional cookies to remember your preferences, and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our Services.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by relevant authorities, to protect your data during international transfers in compliance with GDPR and other applicable data protection laws.
9. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform at least 30 days before the changes take effect. Your continued use of our Services after the effective date constitutes acceptance of the updated policy.
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